TERMS AND CONDITIONS

 

Your website may use the Terms and Conditions given below.

The terms “I” /”We” / “Us” / “Our”/”Company” individually and collectively refer to IndianExplorer or Sanjay Bhandari, the proprietor and the terms “Visitor” ”User” “customer” refer to the users.


This page states the Terms and Conditions under which you (Visitor) may visit this website (IndianExplorer). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and/or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

ACCEPTABLE WEBSITE USE

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.


(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of http://indianexplorer.in/ or their breach of the terms .

 

LIABILITY

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event, shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.


DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

 

REFUND AND CANCELLATION POLICY

Itineraries are based on information available at the time of planning and are subject to change. IndianExplorer.in reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, natural calamity or other contingency for which IndianExplorer.in or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. IndianExplorer.in reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, IndianExplorer.in shall not be responsible to give any refund to you. However, at its sole discretion, the Company gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final.

Cancellations on the day of departure or a day prior due to work/family emergencies, health issues, etc. would not be entertained and no refund or transfer to further dates shall be allowed for the same.

For a large group booking, the client has to pay 30% of the total amount which be non-refundable in case of cancellation. However, according to the Refund and Cancellation policies of the hotels and services booked, the refund will be processed.

If the client cancels the trip 48 hours prior to the start of the trip, the booking amount will be refunded to the client excluding the cancellation charges. Cancellations shall be entertained only if we receive a written message regarding cancellation at the aforementioned hours prior to the trip.

The client can transfer the booking to a future date in place of the refund, if he cancels 48 hours prior to the start of the trip.

It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, meals, entrance fees, optional tours, transport, etc., due to any reason whatsoever.

Refunds (If any) for amendments and/or cancellations will be paid directly to the Client in the bank account, or through UPI modes like Google Pay and Paytm for booking made directly with the Company.

100% refund would be provided only if the Organizer (IndianExplorer.in ) cancels the trek for any reasons whatsoever such as insufficient bookings. This shall exclude reasons mentioned above for which refund is not available. However, you will not be entitled to make any further claims for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).

It would take minimum of 15 to 45 days to process the refund (if due).

 

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